Shipping Policy
Alden Rowe LLC provides domestic shipping services to customers in the United States. We will arrange the appropriate shipping method based on order details, delivery address, and package characteristics, ensuring transparency in every stage of the order process from processing to delivery.
- Delivery Area
Currently, we only offer domestic shipping within the United States and do not currently offer international shipping.
- Order Processing Time
After payment is received, it typically takes 1–3 business days for order confirmation, product preparation, and shipment setup.
Once the order enters the shipping phase, it will be handled by the appropriate logistics carrier based on actual delivery arrangements.
- US Shipping Companies
Depending on the order details, we may use the following domestic shipping services in the United States:
USPS
UPS
FedEx
The specific carrier may vary depending on the delivery area, package size, and actual shipping arrangements.
- Estimated Delivery Time
Domestic orders in the United States are typically expected to arrive 3–7 business days after shipment.
Actual shipping time may be affected by delivery location, weather, holidays, logistics network, and other uncontrollable factors. Therefore, the times mentioned above are only estimated delivery times and do not represent a fixed or guaranteed delivery date.
- Logistics Tracking
After the order is shipped, if the order provides logistics tracking information, we will provide the corresponding tracking number to the customer. Customers can check the package status through the carrier’s official tracking system.
USPS, UPS, and FedEx all provide corresponding package tracking functions.
- Address Information
Please ensure that your name, street address, city, state, and ZIP code are accurate when placing your order.
If your order has not yet been shipped and you find that the address is incorrect, please contact us as soon as possible. Address modifications may be restricted by carrier rules once the order enters the shipping process.
- Shipping Delays
Logistics status may be delayed due to severe weather, holidays, transportation network adjustments, address issues, or other unforeseen factors.
If the logistics information has not been updated for a long time, we recommend checking the carrier’s latest status using the tracking number. You can also contact us for assistance in understanding the order status.